Chris Easton #include

Dell M1330 Problems (again)

My Dell M1330 laptop I bought around last May (in 2008) broke again. The first problem it had was the Video Card was toasted. I found this out when the laptop booted with vertical white lines sometime in early October or late September. After Googling for hours, I came across the problem others were having with the Nvidia card and some possible solutions. I opened a ticket with Dell and they had an extended warranty for the Nvidia card found in my notebook. They happily fixed the problem and sent me my laptop back last month. A couple of weeks following the return, and maybe 5 or 6 uses, the laptop stopped charging and nearly drained the battery because I didn't notice the laptop was "unplugged" since it was plugged in. I was able to plug it in and bend it slightly up to get the battery to charge a little, but shortly after that, it would not charge anymore. So I've been stuck with a brick for 2 weeks. After chatting shortly with a Dell Rep and finding out the motherboard needs to be replace, which won't be covered, and searching for a new laptop but not being able to spend the money on a new one. I decide to contact Dell again about this problem to plead my case. Finally talking with a nice support representative, they offered me a $179 "special warranty" that would send a tech out to fix the laptop and cover it for another year. This offer would not be put into writing to be thought over, and could not appear again if I called back. Okay, thats not very cool, you kind of have me stuck though, what am I to do? Try again... After telling the problem over and over again, which is basically the motherboard needs to be replaced again, they were able to accept it back for a motherboard replacement. Luckily the logic that: The motherboard was replaced for the Nvidia-card problem, the motherboard's DC plug was broken and the motherboard needs to be replaced, they are linked and it should be covered. So they'll (hopefully) be sending me another box and fix the problem and the laptop will be happy for another couple of years. I promise to take it for walks.